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MyPAU, the Palo Alto University web portal, serves as the campus intranet to facilitate communication within our university community.

The portal will:

  • allow students to see grade reports, financial aid information, student billing, and course schedules
  • allow faculty members to see class rosters and enter final grades
To log in to the web portal, use your PAU user ID and password.  This is the same username/password that you use to access your email. To reset your password, please contact the IT Help Desk at

Palo Alto University has given the National Student Clearinghouse authorization to provide transcript ordering via the web. To order official transcript login to the National Student Clearinghouse.

·         Place Transcript Order   

FAQ’S FOR 1098 T


How do I get my 1098 T?

Log into your Student Portal Account and click on


Can I use any email ID to download my 1098 T?

Please use only your PAU email ID to access your 1098 T


I am a first time user of  What do I do?

 On the right hand side of the screen, sign up using your PAU email ID.  Wait for the password to be emailed to you.  Then log in using your PAU email ID and the new password emailed to you.


I had downloaded the form last year?  What do I do for this year?

Log in using your PAU email ID and password that you used when you created the account in


I now see the forms.  Where do I click?

Please click on PDF to download your form.  Do not click on Image Archive


I clicked on the PDF to download my form; however, nothing shows up

It takes about 4 ~ 5 minutes for your form to download.  Please be patient

Admissions, Toll Free 800-818-6136
Admissions, Local 650-433-3819
Bursar's Office
Student Billing Office, 650-417-2027
Financial Aid
Financial Aid, 650-433-3824
Registrar, 650-433-3850
Student Services
Office of Student Services, 650-433-3814
Technical Support  
IT Help Desk, 650-433-3832
Front Desk, 650-433-3808
Reference Librarian, 650-433-3855
Facilities Department, 650-433-3853
Human Resources 
Human Resources Department, 650-433-3881